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Heimdall Security Solutions

Terms of Service

Effective Date: 6/28/2026

Welcome to Heimdall Security Solutions (“Heimdall,” “we,” “our,” or “us”). By accessing our website, requesting services, creating an account, or using our online booking platform, you agree to these Terms of Service.

1. Services

Heimdall Security Solutions provides private security services, including but not limited to:

  • Event Security

  • Construction Site Security

  • Fire Watch

  • Patrol Services

  • Executive Protection

  • Specialized Security Services

Quotes generated through our website are estimates unless otherwise stated. Final pricing and service details may be modified based on operational requirements.

2. Customer Responsibilities

Customers agree to provide accurate information regarding:

  • Service location

  • Dates and times

  • Site conditions

  • Special hazards

  • Emergency contacts

Failure to provide accurate information may result in delays, additional charges, or cancellation of services.

3. Payment

Payment terms are provided during booking.

Certain services may require payment authorization prior to deployment.

Customers are responsible for any applicable taxes and authorized charges.

4. Cancellations

Cancellation policies vary depending on the service selected.

Applicable cancellation terms will be presented during booking and within the applicable service agreement.

5. Website Usage

Users agree not to:

  • Submit false information

  • Attempt unauthorized access

  • Interfere with website operation

  • Misrepresent their identity

6. SMS Communications

By providing your mobile phone number and explicitly opting in, you consent to receive SMS messages from Heimdall Security Solutions regarding your requested services.

These messages may include:

  • Booking confirmations

  • Request updates

  • Officer dispatch notifications

  • Arrival notifications

  • Schedule changes

  • Service-related communications

Message frequency varies depending on your active requests.

Message and data rates may apply.

You may reply:

  • STOP to opt out

  • HELP for assistance

Your consent to receive SMS messages is not a condition of purchasing security services.

7. Privacy

Your privacy is important to us.

Please review our Privacy Policy at:

https://www.heimdallss.com/privacy-policy

We do not sell or share your mobile phone number with third parties or affiliates for marketing purposes.

8. Service Agreements

These Terms govern use of the website and customer portal.

Actual security services are governed by separate agreements, including but not limited to:

  • Master Service Agreements (MSA)

  • Service Orders

  • Security Service Agreements

If there is any conflict between these Terms and a signed service agreement, the signed agreement controls.

9. Limitation of Liability

To the maximum extent permitted by law, Heimdall Security Solutions shall not be liable for indirect, incidental, special, or consequential damages arising from the use of this website or customer portal.

Nothing in these Terms limits any rights that cannot legally be limited under applicable law.

10. Changes

We may update these Terms from time to time. Updated versions will be posted on this page with a revised effective date.

11. Contact

Heimdall Security Solutions

Website: https://www.heimdallss.com

Email: support@heimdallss.com

Phone: 669-324-8065

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